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Understanding the Incident Response Life Cycle

30.01.2023 Read
Understanding the Incident Response Life Cycle

With the growing digitalization of businesses, the threat of cyber-attacks has become a reality for organizations of all sizes.

It's vital for companies to be aware and proactive in understanding how to detect, respond to, and recover from cyber-attacks as technology becomes increasingly integrated into daily business operations.

Incident management and response play a crucial role in this process, but what is the progression from incident discovery to resolution?

In this blog post, we will discuss the importance of learning and understanding the life cycle of incidents.

What Is Incident Response?

Incident management and response is a crucial aspect of cyber security that helps organizations effectively manage and mitigate the impact of security incidents.

It is a process that involves identifying, containing, eradicating, and recovering from security incidents. The seamless execution of this flow allows organizations to minimize the impact of security incidents and return to normal operations as soon as possible.

A well-defined incident response plan is essential for effective incident management. The security incident response team should be trained and ready to respond promptly and efficiently to an incident.

Why Is Understanding the Incident Response Life Cycle Important?

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Though all incidents are ultimately resolved, not all can be resolved in the same time frame or with equal success.

Being familiar with the various stages an incident goes through and preparing accordingly can be crucial to ensuring a company's survival during a cyber-attack for several reasons:

Better Preparation for Security Incidents

By understanding the incident response life cycle, organizations can develop and implement incident response plans that outline the steps to be taken in the event of a security incident. This helps ensure that they are prepared to respond to a security incident in a timely and effective manner.

Improving Incident Response Capabilities

Understanding the incident response life cycle helps organizations identify the various stages of incident response and actions that need to be taken in each stage. This allows organizations to improve their incident management capabilities by identifying areas they need to improve and implementing changes to address them.

Minimizing the Impact of Security Incidents

A deep understanding of the incident response life cycle is crucial for organizations to be able to manage and mitigate the effects of security incidents. Knowing how to quickly identify and contain the incident enables organizations to prevent further damage and keep overall impact of the incident minimal.

Returning to Normal Operations Quickly

To minimize the impact of unexpected events and quickly return to normal operations, understanding the incident response life cycle is essential for organizations. By identifying the steps necessary for recovery, organizations can quickly bounce back from incidents and minimize any disruption.

Improving Future Incident Response Processes

Understanding the incident response life cycle allows organizations to learn from past incidents and improve their incident management capabilities in the future.

By reviewing incident management activities and documenting lessons learned, organizations can identify areas for improvement and make necessary changes to their incident response plans, procedures, and communication channels.

This continuous improvement process helps organizations become better prepared to handle future incidents and minimize their impact.

Complying With Regulations

Many organizations must comply with regulations, such as the General Data Protection Regulation (GDPR), which require incident response plans and reporting. Understanding the incident response life cycle helps organizations develop incident response plans compliant with regulations and incident reporting.

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According to a 2022 report by the Ponemon Institute and IBM, organizations that have a formal incident response plan in place and test it can contain the cost of a data breach by $2.66M on average.

Effective incident management requires a well-defined process; the industry standard for this process is building an incident response life cycle. Comprised of several distinct phases, this lifecycle allows organizations to effectively prepare for, respond to, and recover from cybersecurity incidents.

Let's examine the phases of the incident response. As you read through the following list of incident response lifecycle phases, keep in mind the potential cost savings and improved security that a well-defined process can provide.

1. Preparation

Developing Incident Response Plans

The most essential step of the preparation phase, and possibly the entire process, is creating a plan. Organizations should have a plan in place that outlines steps to be taken in the event of a security incident. This plan should be regularly reviewed and updated to ensure it is up-to-date and relevant.

Training Staff

Staff should be trained on the incident response plan and their roles and responsibilities in the event of a security incident.

Testing Incident Management Capabilities

Organizations should regularly test their incident response plan and capabilities to ensure they are prepared to respond to a security incident.

2. Identification

Identifying the Incident

This is the first step in incident response and involves identifying that an incident has occurred.

Assessing the Scope and Impact of the Incident

Once the incident has been identified, organizations should assess the scope and impact of the incident to determine the level of response required.

3. Containment

Stopping the Incident From Causing Further Damage

The goal of containment is to stop the incident from causing further damage. This could involve disconnecting systems or networks from the internet, shutting down systems, or implementing other measures to prevent the incident from spreading.

Isolating Systems and Networks

Once the incident has been stopped, organizations should isolate the affected systems and networks to prevent the incident from spreading.

4. Eradication

Removing the Cause of the Incident

The goal of eradication is to remove the cause of the incident. This could involve removing malware, patching vulnerabilities, or taking other measures to remove the cause of the incident.

Cleaning Up Affected Systems and Networks

Once the cause of the incident has been removed, organizations should clean up the affected systems and networks. This could involve restoring from backups, re-imaging systems, or taking other measures to return the systems and networks to a known good state.

5. Recovery

Restoring Normal Operations

The goal of recovery is to restore normal operations as quickly as possible. This could involve restoring systems and networks, returning to normal business operations, or taking other measures to return to normal operations.

Documenting Lessons Learned

Organizations should document lessons learned from the incident to improve their incident response capabilities in the future.

6. Post-Incident Activity

Reviewing Incident Response Activities

Organizations should review incident response activities to determine what worked well and what could be improved for their incident response services.

Updating Incident Response Plans

Organizations should update their incident response plans based on the lessons learned from the incident.

It should be noted that these stages can be divided and listed differently by various sources of different authorities. For example, in their computer security incident handling guide, National Institute of Standards and Technology (NIST) describes the same process by dividing it into four phases, called the NIST Incident Response Lifecycle.

Overall

Incident response and continuous improvement are vital concepts for the sustainability of all operations of organizations, and therefore organizations need to have a proper understanding of the incident response lifecycle to manage this process seamlessly.

Ongoing incident response planning and training ensure that organizations are prepared for security incidents and can respond to them effectively.

The incident response lifecycle includes vital defensive steps against all cyber security threats, from minor to major incidents, particularly incident identification and isolation. In this regard, Logsign can play a crucial role with its real-time visibility and automated incident response capabilities.

Logsign's advanced correlation, aggregation, and alerting features can aid in the identification and isolation of incidents swiftly, reducing the impact on the organization's operations and reputation.

Furthermore, Logsign's ability to streamline incident detection, triage, and response aligns well with the incident response life cycle, making it an efficient tool for organizations to improve their incident response posture.

If you want to minimize the effort your team members spend on incident response and cybersecurity operations while holistically improving your security posture, discover the next-gen features of Logsign SIEM.

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